Policies & Procedures For Clients (COVID-19) - General Information

WHAT TO EXPECT

COVID-19 Screening Questionnaire

  • All guests are required to verbally complete a questionnaire to receive massage therapy

Sanitization

  • Therapists will consistently and appropriately clean their hands

  • Guests are offered efficient hand sanitizer

  • Guests are required to hand wash or sanitize before their session

  • Surfaces routinely wiped down with Health Canada approved cleaner

  • Extra time between guests to ensure cleaning protocols can take place

Social Distance

  • With extra time between clients, guests will be appropriately distanced 

  • Please arrive no more than 5 minutes before your appointment time

  • Please DO NOT enter the space until the entrance is clear

Masks

  • Both guests and therapists are required to wear masks throughout the entirety of the appointment

Please bring one or you may purchase one from Omega 

CANCELLATIONS DUE TO COVID

Either you or Omega Massage + Wellness has had to cancel due to un/foreseen circumstances such as:

Injury, accident, family emergency or;

COVID-19 protocols as laid out by the Alberta Government

  • an appointment may be cancelled by either Omega Massage + Wellness or guest if symptoms are present, a member of your immediate circle is sick, a parent is attending to a child or caretaking requirements due to COVID requirements.